An Umrah eSIM keeps you connected in Makkah and Madinah — for the Nusuk and Tawakkalna apps, maps and calls home. Here's how to set it up before you fly.
Set it up before departure
Install the eSIM while you have Wi-Fi at home so it's ready to switch on when you land in Jeddah, Makkah or Madinah.
How to set up your Umrah eSIM
- Choose a plan for the length of your pilgrimage (7, 15 or 30 days).
- Enter your email and pay by Visa, Apple Pay or cryptocurrency.
- Receive your eSIM QR code instantly by email.
- Open Settings → Mobile/Cellular → Add eSIM and scan the QR code.
- Label the line "Umrah eSIM" and keep your home line for calls.
- Turn on Data Roaming for the Umrah eSIM line when you arrive.
FAQ
How do I install an Umrah eSIM? Buy the plan, get a QR code by email, then go to Settings → Mobile/Cellular → Add eSIM and scan it. Install before you fly and switch on data when you land.
Will an Umrah eSIM support the Nusuk app? Yes — it provides data on STC, Mobily and Zain, which supports the Nusuk and Tawakkalna apps, maps and video calls home.
Which cities does it cover? Makkah, Madinah and Jeddah, including the Haram areas.
Do I need ID or KYC? No — there is no KYC, no Absher registration and no SIM paperwork.
Will an Umrah eSIM work on my iPhone? Yes, on any carrier-unlocked iPhone XS or newer, plus recent Android phones.